Introducing September Releases: Get ready to be amazed by the latest features from Reply! Join us as we delve into the exciting world of Reply product news, where we unveil a valuable enhancement to our Consolidated Inbox and an incredible makeover of our Chrome extension.
Social activity in Consolidated Inbox (Beta)
The release of the Consolidated Inbox earlier this year marked a significant milestone for the Reply team and brought about a major improvement for all users. This innovative feature provided a centralized space for managing prospect email conversations, resulting in time savings and enhanced collaboration for sales professionals.
However, while the Consolidated Inbox proved to be an invaluable tool for managing email communications, it lacked the capability to handle sales conversations that occur outside of email, particularly on social media. But today, that changes!
With this latest release, Reply is thrilled to introduce the ability to manage your professional network communication within the Consolidated Inbox (currently in Beta). Seamlessly integrated with your social media accounts, the Inbox in Reply now serves as a unified hub where you can effortlessly manage and respond to all incoming messages. Whether you are an individual user or part of a team, you can now conveniently view message threads, reply to messages, and prioritize important chats directly within the Inbox.
This exciting enhancement will significantly reduce the time required to handle replies from social media touchpoints within your sequences. Furthermore, the ability to collaborate with teammates on these replies will further streamline the process.
If your team is already utilizing Reply's Consolidated Inbox, you can now leverage its power for managing your professional network messages as well.
To enhance your experience with Reply's Inbox even further, you have the option to choose between two layouts: the standard view, which displays a list of all threads, and the half-opened view, which shows both the list of threads and an opened thread panel.
Discover more about the integration of social media messages into the Consolidated Inbox by visiting their dedicated page.
Effortlessly keep track of Connection State and Sending Account for your chosen prospects within your professional network
As you may already be aware, Reply offers more than just direct messaging as social touchpoints. You can also extend your professional network and establish personal relationships with prospects at scale by sending connection requests.
To enhance your experience, we are introducing the ability to track the progress of these connection requests for each prospect within a sequence. This feature will keep you informed about the status of your requests, allowing you to see instantly when each request is accepted. With this information, you can easily understand the outcome of each interaction with your professional network.
To check the status of your connection requests, simply navigate to the "People" page from the top menu and go to the "Contacts" tab. Alternatively, you can access the same tab by opening a particular sequence and going to the "People" grid. Here, you will find three additional columns displaying the profile you sent the connection request to, the status of the request, and the account from which the request was sent.
Note: If these columns are not visible in the grid, click on the three horizontal dots in the right corner of the grid and select the corresponding columns to make them visible.
For more detailed information about connection states, please refer to this article.
Introducing Findy: The New and Improved Chrome Extension for Advanced Contact Search
As a leading sales engagement platform, we have always prioritized providing our users with the best value for their money by offering a versatile toolset. From advanced sequences and deliverability features to a wide range of data sources for prospecting, we continuously strive to enhance our platform to meet your evolving needs. This commitment to excellence has resulted in the development of our own data product, which has seen significant improvements over the past few months, with the number of available valid emails doubling.
If you're familiar with our platform, you may already be aware of and using our Chrome extension. This powerful tool has been helping thousands of sales development representatives (SDRs) find and engage with prospects on the go, making their daily tasks more efficient and effective.
At Reply, they understand the crucial role that efficient data search plays in the success of SDRs and recruiters. That's why we are excited to introduce the latest iteration of our Chrome extension, designed to elevate your prospecting experience to new heights. With optimized performance and seamless integration with various platforms, our extension ensures that you get the most accurate results in record time. Additionally, it now offers account enrichment capabilities, providing you with a holistic view of your prospects and enhancing your understanding of their needs.
What’s new in the Chrome extension?
- Safer and faster contact search. Optimized experience in the extension to seamlessly integrate with these platforms, ensuring you get the most accurate results in record time.
- Accounts enrichment. The revamped data search feature will help you not only retrieve essential contact details but also enrich your accounts, providing a holistic view of your prospects.
- Reimagined user experience and design that is not just visually appealing but also intuitive, ensuring that even the most complex tasks feel effortless.
This extension is designed to enhance your workflow by providing features that are specifically tailored for email and phone number searches. Additionally, it allows you to save data directly to Reply, ensuring that every aspect of our extension adds value to your daily tasks.
Ready to dive into the Findy extension? Here's how to get started with this game-changing tool.
The updated version of the extension hasn’t been uploaded to the Chrome store yet, but you can already install and use it in just a few easy steps.
- Download the extension zip file here.
- Right-click on the downloaded zip file and choose Extract All option. Select a convenient file destination, somewhere it won’t be moved from after the installation.
- Enable Developer Mode in Chrome — go to the Extensions page in your Chrome, in the top right corner of your browser click More > More tools > Extensions or just paste chrome://extensions/ into your address bar. Then, turn on the Developer mode switch in the top right corner.
- Load extension into Chrome — locate the unzipped extension folder named li-prospect-finder that contains the manifest.json file. Drag and drop it anywhere onto the Extensions Chrome page to install.
- Click the extension puzzle icon next to the address bar and pin the extension for quick access whenever you need to use it.
Read more about Findy and get a more detailed installation guide here.
Other Exciting New Features
With a more powerful Inbox and revamped contact finder extension, the presented product updates can already give you a head start getting ready for the busy season. But there are more changes to explore. Here are just some of the highlights to be aware of.
- Changing the order of columns on the People and Accounts pages. You can now easily rearrange the basic columns on the People and Accounts pages for your convenience using drag and drop. This option is available for everyone.
- Contact stages and stages conditions in triggers. You can manually set contact stages, keeping your communications organized and improving your sales effectiveness. You can also automate actions with the new Account created trigger condition for New stage account automation as well as leverage contact and account stages as Then conditions to automate actions based on specific stages. Learn more here.
And there are two more exciting features that are now out of Beta and available to everyone.
- The ability to pull contacts from Reply Data directly into the Sequence Wizard for seamless setup flow. No need to import your list or connect external data sources — easily find the right contacts and add them to the sequence in a few clicks.
- Autosaving Magic sequences. Never lose your progress while creating a sequence with Jason AI. With our auto-save feature, your sequence draft will be saved as soon as there’s at least one step in the Sequence Wizard.
Stay tuned for more exciting updates and features coming your way!
These exciting updates in Reply for this month bring a host of new features and improvements. Experience the enhanced Inbox capabilities and give the updated Chrome extension a try. We're here to assist you every step of the way, so don't hesitate to reach out if you have any questions or encounter any issues.
