--- title: Latest Trends in AI, Sales, Marketing & Growth Automation | Growth Goats Blog | Intercom description: Intercom | Explore the latest in AI, Sales, Marketing, Services, and Growth Automation, powered by insights from our partners at monday.com, Apollo, Intercom, and HubSpot, and handpicked by the GOATs. --- [Skip to main content](https://growthgoats.com/blog/tag/intercom#main) [![Color logo - no background 2](https://growthgoats.com/hs-fs/hubfs/Color%20logo%20-%20no%20background%202.png?width=245&height=65&name=Color%20logo%20-%20no%20background%202.png) ![Color logo - no background 2](https://growthgoats.com/hs-fs/hubfs/Color%20logo%20-%20no%20background%202.png?width=245&height=65&name=Color%20logo%20-%20no%20background%202.png) ![Color logo - no background 2](https://growthgoats.com/hs-fs/hubfs/Color%20logo%20-%20no%20background%202.png?width=151&height=40&name=Color%20logo%20-%20no%20background%202.png) ![Color logo - no background 2](https://growthgoats.com/hs-fs/hubfs/Color%20logo%20-%20no%20background%202.png?width=151&height=40&name=Color%20logo%20-%20no%20background%202.png)](https://growthgoats.com?hsLang=en) Open main navigation Close main navigation - Show submenu for translations EN - English - [ไทย](https://growthgoats.com/th/blog) - Search - [Get Started](https://growthgoats.com/contact-sales) [Get Started](https://growthgoats.com/contact-sales?hsLang=en) Search # Insights by our Goats ### Stay up to date with the latest trends in AI Our GOATs are always looking for the latest trends in AI, Sales, Marketing, Services, and Growth Automation.  Including the latest details from our partners from monday.com, Apollo, Intercom, and Hubspot. ![Banner 2](https://growthgoats.com/hs-fs/hubfs/Banner%202.png?width=1472&height=832&name=Banner%202.png) [Intercom](https://growthgoats.com/blog/tag/intercom), [Customer Service](https://growthgoats.com/blog/tag/customer-service) ## [Train Fin Like Your Best Thai Agent](https://growthgoats.com/blog/train-fin-like-your-best-thai-agent) ![Oliver Machwirth](https://growthgoats.com/hubfs/HS-320.jpg) by [Oliver Machwirth](https://growthgoats.com/blog/author/oliver-machwirth) on Jun 23, 2025, 11:43:14 PM How to turn Intercom’s AI Agent into your most trusted teammate (with a Thai twist) AI is transforming the way businesses support customers. But here’s the truth: Thai customers don’t want cold, ... [Read More](https://growthgoats.com/blog/train-fin-like-your-best-thai-agent) [Blog](https://growthgoats.com/blog) Categories - [AI](https://growthgoats.com/blog/tag/ai) - [Intercom](https://growthgoats.com/blog/tag/intercom) - [Customer Service](https://growthgoats.com/blog/tag/customer-service) - [Reply.io](https://growthgoats.com/blog/tag/reply-io) - [Sales Automation](https://growthgoats.com/blog/tag/sales-automation) - [Apollo](https://growthgoats.com/blog/tag/apollo) - [HubSpot](https://growthgoats.com/blog/tag/hubspot) - [Sales Development](https://growthgoats.com/blog/tag/sales-development) - [Product Updates](https://growthgoats.com/blog/tag/product-updates) - [Startups](https://growthgoats.com/blog/tag/startups) - [AI Agents](https://growthgoats.com/blog/tag/ai-agents) - [Customer Serivce](https://growthgoats.com/blog/tag/customer-serivce) - [Make](https://growthgoats.com/blog/tag/make) - [Marketing](https://growthgoats.com/blog/tag/marketing) - [Partnerships](https://growthgoats.com/blog/tag/partnerships) - [monday](https://growthgoats.com/blog/tag/monday) # Our latest insights brought to you by our key partners #### Posts about Intercom ###### [Apr 2, 2025, 8:13:43 PM • 3 min read ![Can Your Support Team Keep Up with AI?](https://growthgoats.com/hubfs/AI-Generated%20Media/Images/A%20vibrant%20office%20environment%20is%20depicted%20filled%20with%20a%20diverse%20team%20of%20customer%20support%20agents%20engaged%20in%20their%20tasks%20In%20the%20foreground%20a%20focused%20agent%20is%20interacting%20with%20an%20AI%20chatbot%20displayed%20on%20a%20computer%20screen%20while%20other%20team%20members%20collabor.jpeg) Can Your Support Team Keep Up with AI? Intercom By Oliver Machwirth](https://growthgoats.com/blog/can-your-support-team-keep-up-with-ai) ###### [Oct 11, 2024, 9:23:26 AM • 3 min read ![Fin 2 - Intercom ](https://growthgoats.com/hubfs/Fin2_Blog_Hero.jpg.optimal.jpg) The Future of Customer Service is Here - Meet Fin 2 👋🏼 AI, Intercom, Customer Service By Oliver Machwirth](https://growthgoats.com/blog/the-future-of-customer-service-is-here-meet-fin-2-👋🏼) ###### [Jun 29, 2024, 8:49:28 PM • 5 min read ![Customer Acquisition strategy for H2 2024](https://growthgoats.com/hubfs/AI-Generated%20Media/Images/Chatbots%20on%20cloud%20and%20people%20interacting.jpeg) Customer Acquisition Strategy: How to Acquire More Customers in H2 2024 Intercom By Oliver Machwirth](https://growthgoats.com/blog/customer-acquisition-strategy-how-to-acquire-more-customers-in-h2-2024) ###### [May 24, 2024, 12:36:50 PM • 6 min read ![](https://growthgoats.com/hubfs/AI-Generated%20Media/Images/An%20AI%20chatbot%20resolving%20customer%20queries%20with%20accurate%2c%20conversational%20responses.jpeg) Your first 30-60-90 days using AI for customer service AI, Intercom, Customer Service By Oliver Machwirth](https://growthgoats.com/blog/your-first-30-60-90-days-using-ai-for-customer-service) ###### [May 8, 2024, 4:01:00 PM • 7 min read ![](https://growthgoats.com/hubfs/AI-Generated%20Media/Images/An%20image%20of%20a%20futuristic%20customer%20service%20center%20with%20AI%20Agents%20assisting%20customers%2c%20AI%20Copilots%20aiding%20human%20agents%2c%20and%20support%20leaders%20utilizing%20AI.jpeg) The new era of AI-first Customer Service is here AI, Intercom, Customer Service By Oliver Machwirth](https://growthgoats.com/blog/the-new-era-of-ai-first-customer-service-is-here) ###### [Jan 19, 2024, 6:28:30 PM • 2 min read ![Customer Service](https://growthgoats.com/hubfs/DALL%C2%B7E%202024-01-19%2018.27.30%20-%20A%203D%20cartoon%20style%20header%20image%20banner%20for%20a%20blog%20post%20about%20customer%20service%20trends%20in%202024.%20The%20banner%20features%20a%20futuristic%20cityscape%20with%20sleek%2c%20m.png) Customer Service Predictions for 2024 AI, Intercom, Customer Service By Oliver Machwirth](https://growthgoats.com/blog/customer-service-predictions-for-2024) ###### [Dec 13, 2023, 9:41:26 AM • 3 min read ![Customer service Chatbot](https://growthgoats.com/hubfs/Blog%20Post.webp) Revolutionizing Customer Engagement: The AI Chatbot Era AI, Intercom, Customer Serivce By Norraworn Tanasugarn](https://growthgoats.com/blog/revolutionizing-customer-engagement-the-ai-chatbot-era) ###### [Sep 18, 2023, 4:43:10 PM • 7 min read ![Fin](https://downloads.intercomcdn.com/i/o/830387019/b0bbba0ad358be2684a3fc8a/Fin-CSAT-GTM-news-item+%281%29.png) September Releases @ Intercom Intercom, Customer Service, Product Updates By Oliver Machwirth](https://growthgoats.com/blog/september-releases-intercom) ###### [Aug 30, 2023, 12:45:00 PM • 1 min read ![AI Bot Buyer's guide](https://growthgoats.com/hubfs/Canva%20images/How%20to%20Engage%20an%20audience%20on%20Social%20media.png) AI bot buyer’s guide AI, Intercom By Oliver Machwirth](https://growthgoats.com/blog/ai-bot-buyers-guide) # CategoriesIntercom #### [Jun 23, 2025, 11:43:14 PM Train Fin Like Your Best Thai Agent](https://growthgoats.com/blog/train-fin-like-your-best-thai-agent) [Read article](https://growthgoats.com/blog/train-fin-like-your-best-thai-agent) #### [Apr 2, 2025, 8:13:43 PM Can Your Support Team Keep Up with AI?](https://growthgoats.com/blog/can-your-support-team-keep-up-with-ai) [Read article](https://growthgoats.com/blog/can-your-support-team-keep-up-with-ai) #### [Oct 11, 2024, 9:23:26 AM The Future of Customer Service is Here - Meet Fin 2 👋🏼](https://growthgoats.com/blog/the-future-of-customer-service-is-here-meet-fin-2-👋🏼) [Read article](https://growthgoats.com/blog/the-future-of-customer-service-is-here-meet-fin-2-👋🏼) #### [Jun 29, 2024, 8:49:28 PM Customer Acquisition Strategy: How to Acquire More Customers in H2 2024](https://growthgoats.com/blog/customer-acquisition-strategy-how-to-acquire-more-customers-in-h2-2024) [Read article](https://growthgoats.com/blog/customer-acquisition-strategy-how-to-acquire-more-customers-in-h2-2024) #### [May 24, 2024, 12:36:50 PM Your first 30-60-90 days using AI for customer service](https://growthgoats.com/blog/your-first-30-60-90-days-using-ai-for-customer-service) [Read article](https://growthgoats.com/blog/your-first-30-60-90-days-using-ai-for-customer-service) #### [May 8, 2024, 4:01:00 PM The new era of AI-first Customer Service is here](https://growthgoats.com/blog/the-new-era-of-ai-first-customer-service-is-here) [Read article](https://growthgoats.com/blog/the-new-era-of-ai-first-customer-service-is-here) #### [Jan 19, 2024, 6:28:30 PM Customer Service Predictions for 2024](https://growthgoats.com/blog/customer-service-predictions-for-2024) [Read article](https://growthgoats.com/blog/customer-service-predictions-for-2024) #### [Dec 13, 2023, 9:41:26 AM Revolutionizing Customer Engagement: The AI Chatbot Era](https://growthgoats.com/blog/revolutionizing-customer-engagement-the-ai-chatbot-era) [Read article](https://growthgoats.com/blog/revolutionizing-customer-engagement-the-ai-chatbot-era) #### [Sep 18, 2023, 4:43:10 PM September Releases @ Intercom](https://growthgoats.com/blog/september-releases-intercom) [Read article](https://growthgoats.com/blog/september-releases-intercom) #### [Aug 30, 2023, 12:45:00 PM AI bot buyer’s guide](https://growthgoats.com/blog/ai-bot-buyers-guide) [Read article](https://growthgoats.com/blog/ai-bot-buyers-guide) [![Black logo - 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