Introducing September Releases: Get ready to be amazed by the latest features from Reply! Join us as we delve into the exciting world of Reply product news, where we unveil a valuable enhancement to our Consolidated Inbox and an incredible makeover of our Chrome extension.
The release of the Consolidated Inbox earlier this year marked a significant milestone for the Reply team and brought about a major improvement for all users. This innovative feature provided a centralized space for managing prospect email conversations, resulting in time savings and enhanced collaboration for sales professionals.
However, while the Consolidated Inbox proved to be an invaluable tool for managing email communications, it lacked the capability to handle sales conversations that occur outside of email, particularly on social media. But today, that changes!
With this latest release, Reply is thrilled to introduce the ability to manage your professional network communication within the Consolidated Inbox (currently in Beta). Seamlessly integrated with your social media accounts, the Inbox in Reply now serves as a unified hub where you can effortlessly manage and respond to all incoming messages. Whether you are an individual user or part of a team, you can now conveniently view message threads, reply to messages, and prioritize important chats directly within the Inbox.
This exciting enhancement will significantly reduce the time required to handle replies from social media touchpoints within your sequences. Furthermore, the ability to collaborate with teammates on these replies will further streamline the process.
If your team is already utilizing Reply's Consolidated Inbox, you can now leverage its power for managing your professional network messages as well.
To enhance your experience with Reply's Inbox even further, you have the option to choose between two layouts: the standard view, which displays a list of all threads, and the half-opened view, which shows both the list of threads and an opened thread panel.
Discover more about the integration of social media messages into the Consolidated Inbox by visiting their dedicated page.
As you may already be aware, Reply offers more than just direct messaging as social touchpoints. You can also extend your professional network and establish personal relationships with prospects at scale by sending connection requests.
To enhance your experience, we are introducing the ability to track the progress of these connection requests for each prospect within a sequence. This feature will keep you informed about the status of your requests, allowing you to see instantly when each request is accepted. With this information, you can easily understand the outcome of each interaction with your professional network.
To check the status of your connection requests, simply navigate to the "People" page from the top menu and go to the "Contacts" tab. Alternatively, you can access the same tab by opening a particular sequence and going to the "People" grid. Here, you will find three additional columns displaying the profile you sent the connection request to, the status of the request, and the account from which the request was sent.
Note: If these columns are not visible in the grid, click on the three horizontal dots in the right corner of the grid and select the corresponding columns to make them visible.
For more detailed information about connection states, please refer to this article.
As a leading sales engagement platform, we have always prioritized providing our users with the best value for their money by offering a versatile toolset. From advanced sequences and deliverability features to a wide range of data sources for prospecting, we continuously strive to enhance our platform to meet your evolving needs. This commitment to excellence has resulted in the development of our own data product, which has seen significant improvements over the past few months, with the number of available valid emails doubling.
If you're familiar with our platform, you may already be aware of and using our Chrome extension. This powerful tool has been helping thousands of sales development representatives (SDRs) find and engage with prospects on the go, making their daily tasks more efficient and effective.
At Reply, they understand the crucial role that efficient data search plays in the success of SDRs and recruiters. That's why we are excited to introduce the latest iteration of our Chrome extension, designed to elevate your prospecting experience to new heights. With optimized performance and seamless integration with various platforms, our extension ensures that you get the most accurate results in record time. Additionally, it now offers account enrichment capabilities, providing you with a holistic view of your prospects and enhancing your understanding of their needs.
This extension is designed to enhance your workflow by providing features that are specifically tailored for email and phone number searches. Additionally, it allows you to save data directly to Reply, ensuring that every aspect of our extension adds value to your daily tasks.
The updated version of the extension hasn’t been uploaded to the Chrome store yet, but you can already install and use it in just a few easy steps.
Read more about Findy and get a more detailed installation guide here.
With a more powerful Inbox and revamped contact finder extension, the presented product updates can already give you a head start getting ready for the busy season. But there are more changes to explore. Here are just some of the highlights to be aware of.
And there are two more exciting features that are now out of Beta and available to everyone.
These exciting updates in Reply for this month bring a host of new features and improvements. Experience the enhanced Inbox capabilities and give the updated Chrome extension a try. We're here to assist you every step of the way, so don't hesitate to reach out if you have any questions or encounter any issues.